Take control of your life following a work-related accident, injury or illness.

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Joyce Mitoma is a licenced paralegal with over 20 years of work experience with the Workplace Safety & Insurance Board (WSIB) specializing in claims adjudication, appeals and policy development. Ms. Mitoma will fight for you if you suffer from a work-related accident, injury or illness to ensure you receive all the benefits and services you are entitled to so you can focus all your efforts on recovery.

Our Services

  • Comprehensive Policy/Legislation Review

    Having a background in Policy Development, Ms. Mitoma can zero in on the intent of the WSIB policy wording and/or the Workplace Safety & Insurance Act (WSIA) to ensure the policies and WSIA have been interpreted and applied correctly in your case so that you obtain all the benefits and services you are entitled to receive. Ms. Mitoma will conduct a thorough review of your claim to ensure nothing has been overlooked and build the best defense argument to win your case.

  • Comprehensive Case Management Review

    Ms. Mitoma has several years of claims adjudication experience having worked on some of the most complex and high profile cases at the WSIB and has paid out millions of dollars in compensation benefits to workers and their surviving spouses and dependents. Ms. Mitoma specializes in all types of work-related injuries/illnesses including occupational diseases, fatalities and survivor’s benefits, chronic and traumatic mental stress, post-traumatic stress disorders and Covid-19 claims.

  • From Claim's Inception to Appeals at the WSIB/WSIAT

    Whether you need assistance in initiating a claim with the WSIB or to appeal a formal decision of the WSIB, Ms. Mitoma will assist you every step of the way with the utmost professionalism and integrity. Ms. Mitoma is legally certified to represent you before an Appeals Resolution Officer or a Vice-Chair at the Workplace Safety & Insurance Appeals Tribunal (WSIAT). Ms. Mitoma has a proven track record and has won precedent setting cases while employed with the WSIB. She knows how to prepare and present your case in a manner that will ensure the best legal and factual arguments are made on your behalf.

  • Mediation and Alternate Dispute Resolution

    As a certified Alternate Dispute Resolution Officer, Ms. Mitoma will attend all mediation and return to work sessions, on your behalf, to assist with case resolution and/or reduce lengthy and costly court/hearing appearances.

  • Commissioner of Oath/Notary Public

    Ms. Mitoma is an Ontario licenced Commissioner of Oaths and Notary Public. She can commission and/or notarize your documents while working on your case. This makes it a convenient “One Stop Shopping” experience for you.

  • Other Legal Services

    As a Licenced Paralegal, Ms. Mitoma may be consulted on other legal services that may be relevant to your WSIB matter, e.g., Employment Law, Human Rights Legislation, Contracts, STD/LTD and Canada Disability Benefits etc.

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 Testimonials

Hear what her clients have to say about her services.

“Ms. Mitoma was successful in winning my WSIB case. I received a pension re-assessment and increase to my pension award when it had been denied in the past. She was professional and courteous in her dealings with me and kept me apprised of my claim status at all times.”

– Guiseppe M.

“Ms. Mitoma provided exceptional legal services and guidance with respect to my MVA case and was instrumental in me receiving a settlement in the 7 figures. I would highly recommend her as your paralegal of choice. She is courteous and passionate about helping her clients.”

– Jen J.

“Ms. Mitoma has done the impossible to get further medical treatment and counselling sessions for me and got my case back on the table after having been denied by the insurance company. With her legal guidance, knowledge and expertise, I received a settlement from my insurance company in the six figures.”

– John M.

“Ms. Mitoma was extremely professional and took the time to listen to my case. She was efficient and very knowledgeable with WSIB policies and procedures during the handling of my case to ensure it was adjudicated properly.”

John C.

“Ms. Mitoma helped me to review a consulting contract that I was considering. She spent time with me to review the document, line by line, explaining all the elements and potential impacts of various clauses within the contract. Her explanations were concise, detailed and understandable despite my lack of experience in these matters. Ms. Mitoma provides intelligent, knowledgeable and clear legal guidance. I will be using her services in the future and would highly recommend her to anyone requiring legal advice.”

Marc B.

“From the beginning steps to the final product, Ms. Mitoma has been an incredible help for myself and my small business. She was exceptionally thorough and always ensured accuracy with her research.

Ms. Mitoma always made herself available to discuss her findings before continuing her work and helped ease my stress and made a somewhat difficult task a seamless process. If you’re looking for a professional, trustworthy and honest individual that is passionate about helping others, you need Ms. Mitoma on your team! Thank you so much for everything you have done for me. It’s much appreciated, more than I can actually express!

Christina C
Lux Dental